Our property field adjusters provide investigation and adjustment of all property and physical damage losses to include homeowners, rental property, apartment housing, condominiums, commercial and retail property, cargo, heavy equipment, tractor/trailers, commercial autos, and private passenger vehicles.
Our casualty and liability field adjusters provide investigation and adjustment of a multitude of loss categories including Personal and Commercial Auto, Trucking, General Liability, Artisan Liability, Garage Keepers Legal Liability, Products Liability, Professional Liability, Premises Liability, Construction Defects, and Dealers Open Lot.
Our Casualty Claims Department handles claims arising from occupational accidents for employers who have opted out of the worker’s compensation system (non-subscribers). Our claims team handles the accident investigation, payment of medical providers, pre-certification, payment of weekly wage benefits, case management, and medical cost containment. We specialize in the investigation and administration of truck owner-operators with exposure in all fifty (50) states.
We fully understand the concept of “open market” versus binder claims and the potential difference in settlement authority, reporting criteria and protocol. While open market claims are typically reported to London via the broker or coverholder , we remain flexible in this regard and will handle and report based on instructions at the time of assignment.
We attend numerous mediations throughout the US and are well versed in mediation procedure. We have come to know various plaintiff attorneys, mediators and their tendencies over time, which has proved beneficial in getting cases settled. Mediation is a useful tool and certainly encouraged by our firm in all cases that warrant settlement. We fully understand our role at mediation and the importance of working within the authority granted as well as communicating with our client during the process.
Perhaps one of the most important yet under-utilized activities in the litigated file is the process of trial monitoring. At times, it is important to have a third party attend trial to monitor the mood of the judge and jury and report a clear, unbiased opinion as to the direction of the trial. This has proven valuable in settlements made during trial, after the direction of the trial has turned unfavorable, or in taking a strong case and defense to verdict.