Congratulations to Dwayne & Norma
It is with tremendous pride and pleasure that GCCS announces the elevation of Dwayne Ellis to the position of President and Norma Michalek to the position of Executive Vice President, effective April 1, 2022.
Dwayne began his career with GCCS on October 22, 2001 as a liability adjuster. Through the years, he has risen to the positions of Claims Supervisor, Claims Manager, and Executive Vice President. Dwayne will take on an active role in the everyday management of GCCS operations including the TPA, Field Adjusting, HR, and Accounting Departments.
Norma began her career in the clerical department of GCCS on October 5, 2005. She was soon managing and maintaining 20 bordereaux at the time (the bordereaux count has exploded through the years to over 250). Norma was later elevated to Vice President of Administration, managing the Bordereaux and Administration departments. She will continue to manage those departments and will assist Dwayne with other GCCS oversight duties.
The promotion of Dwayne and Norma will solidify GCCS’s executive management team as we plan for a bright future.